🐾 Terms & Conditions – PetZoneUK

Last Updated: August 2025

Welcome to PetZoneUK. By accessing or purchasing from our website petzoneuk.com, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General Information

• PetZoneUK (“we,” “our,” “us”) provides pet clothing and leash products through petzoneuk.com.
• By using our website, you confirm that you are at least 18 years old or have the permission of a parent/guardian.

2. Products & Availability

• We make every effort to display product images, descriptions, and prices accurately.
• Product availability may vary, and we reserve the right to limit or cancel orders.
• We are not responsible for slight variations in color or size due to screen display or manual measurement.

3. Pricing & Payment

• All prices are listed in the currency shown at checkout.
• We accept major credit cards, PayPal, and other secure payment methods.
• Prices are subject to change without notice.

4. Shipping & Delivery

• Orders are processed within 1–3 business days.
• Standard delivery time is 7–15 business days, depending on location.
• Customers are responsible for providing accurate shipping information.
• International orders may incur customs duties, which are the buyer’s responsibility.

5. Returns & Refunds

• Items can be returned or exchanged within 14 days of receipt, provided they are unused, unwashed, and in original packaging.
• Sale/discounted items are non-refundable but may be exchanged.
• Refunds will be processed within 7–10 business days after we receive the returned product.

6. Intellectual Property

• All content on petzoneuk.com, including text, images, logos, and designs, is the property of PetZoneUK.
• Unauthorized reproduction or use is prohibited without prior written consent.

7. Limitation of Liability

• We are not liable for damages caused by misuse of our products.
• We are not responsible for delays due to customs, natural events, or third-party shipping carriers.
• Our maximum liability is limited to the purchase price of the product.

8. Privacy Policy

• We respect your privacy and handle personal information in accordance with our Privacy Policy.
• By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

9. Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
• Continued use of our website after changes means you accept the updated terms.

10. Contact Us

For questions about these Terms & Conditions, please contact us:

• Website: petzoneuk.com
• Phone: +86 18680475054 (Mr. Liang Guangshu)
• Email: via Contact Form on our website